Sucessful ai systems provide transparant and realtime feedback to all stakeholders of the system: delivery workers, office personnel, restaurants and customers. The ai implementation at UberEATS does the opposite: hide all information and increase what the ai knows and what the rest know.
Since the introduction of agentic ai systems at UberEATS in Netherlands in the summer of 2025 it has become unclear how delivery workers get paid.
Income is hidden from workers. We dont know why we are paid for what work. Bonuses dont make sense and are agressively denied when we near target completion.
Income statement dont specify distance, quest and other types of bonuses. There is no way to check pur work against what we ver paid.
The point of incentives is to pay workers more for more work. Right now, the incentives are not working at all, because we have no way to check what we are doing. Realtime app feedback and income specifications and even order progress is turned off since the ai test pilot.
Payslip. Getting paid: but for what exactly?! Do the bonus incentives even count at all? Is the ai hallucinating payments?
Introduction bonuses available in the following cities: Alkmaar, Almelo, Alphen a/d Rijn, Amersfoort, Den Helder, Dordrecht, Ede, Geleen, Gouda, Heerlen, Hilversum, Kerkrade, Leeuwarden, Maastricht, Nieuwegein, Sittard en Spijkenisse.
Roadmap Account Registration and Sign up
There are a few things to consider when signing up to deliver as a freelance delivery rider for Uber Eats and other delivery services. Consider sales tax id (btw-id), delivery bag, bonuses, safety on the road, e-bike selection, taxes and account activation.
The following is a roadmap with all steps that are necessary to complete your registration and apply for a bonus if one is available for your city. From start to finish the roadmap takes about a week to complete. The costs you will have to make are between €50,- and €100 at least.
You also will have to invest time into learning, reading and watching things about freelance delivery to learn how to do everything. You can do this on www.goridergo.com and on other sites and YouTube channels.
A sales tax id (btw-id) allows you to log in to the business website of the Tax Authority (de Belastingdienst), where you can declare your three-monthly sales taxes.
Without a sales tax id (btw-id) number your Uber Eats will not be activated. You might be able to go online, but it won’t be possible cash out until you provide a sales tax id (btw-id).
The sales tax (btw-id) request takes at least week to request so start with the request as soon as possible.
Fill in the sales tax id (btw-id) request form, print it out and send it to the address that you find here.
Decide for yourself if you want to deliver on a regular bicycle or an e-bike, but I recommend you to get a subscription for an e-bike.
Use code GZ0AEEWR for a €20,- bonus discount with www.ebiketogo.nl. I use this e-bike myself. It’s a safe, beautiful, practical, sturdy bike and support is great.
You can complete account sign-up without ordering an e-bike. You can do that later. Whatever you do make sure you have a safe vehicle to do deliveries, because you will be on the road more than you are used to.
For a comparison of e-bike subscriptions check out: this link.
Your account is activated after all the requested documents are uploaded and approved.
You have to have hand in a valid bank account number and a valid sales tax (btw-id) number. You are also required to order a delivery bag via the order link that you receive in your email.
When your account is activated you can go online to receive orders in the Driver app.
From the moment of activation you have 90 days to complete 25 orders to receive the introduction bonus (€100 – €150) on top of the regular delivery fees that you receive.
You can receive an introduction bonus by using the referral links that you find on www.goridergo.com. You have 90 days from the moment of account activation to complete 25 orders.
To receive orders, you need to wait close to a restaurant. The app notifies riders that are closest to the restaurant were the pick up needs to take place.
Try to learn which restaurants do delivery, so you know what the best spots to wait are.
After your first few weeks you will know where all the good spots are.
All McDonalds work with Uber Eats so you can always go to a McDonalds to receive orders as a beginner. After while you will automatically learn where the other restaurants are.
McDonalds Restaurants in Alkmaar
Restaurants in Almelo
Restaurants in Alphen aan den Rijn
Restaurants in Amersfoort
Restaurants in Den Helder
Restaurants in Dordrecht
Restaurants in Ede
Restaurants in Geleen
Restaurants in Gouda
Restaurants in Heerlen
Restaurants in Hilversum
Restaurants in Kerkrade
Restaurants in Leeuwarden
Restaurants in Maastricht
Restaurants in Nieuwegein
Restaurants in Sittard
Restaurants in Spijkenisse
Types of Bonuses
Area Bonuses
Area bonuses are bonuses that multiply your regular delivery fee by 20% or 40% or more. The map in the rider app shows where all the area bonuses are activated and how high the area bonuses are.
The bonuses are common during dinner time between 5 PM and 8 PM, but they also occur on other times.
Quest Bonuses
Quest bonuses are usually activated during bad weather.
For example: when it’s raining you might get a message that Quest is activated and that you can receive extra bonuses for a certain number of consecutive orders within a set time period.
The quest bonus might look like this:
The first 3 orders: extra €3,-
The next 2 orders: another extra €4,-
The next 2 orders: another extra €5,-
So you can get an extra bonus of €12,- on top of your regular fees in that time slot of 5 PM to 8 PM.
Guaranteed Minimum Hourly Rate
On Friday, Saturday and Sunday there is a guaranteed hourly rate for the time slot between 5 PM and 8 PM.
However there are strict requirement to qualify for the guaranteed earnings. You have to deliver 6 orders in 3 hours accept at least 85% of the orders that you get in the Driver app.
If you qualify for the guaranteed earnings rate, then your regular earnings in the 3 hour time slot will be topped up to the guaranteed amount.
Introduction Bonuses
You can receive introduction bonuses by inviting your friends to make an account.
You both get an introduction bonus. Introduction bonuses help beginners cover their startup costs and helps referrers cover their costs as well.
Not all cities offer introduction bonuses.
Statistics
As a rider you can leave feedback about the restaurant that you pick up your order from and you can leave feedback about the customers of the orders.
Restaurants and customers can leave feedback about you too.
You can see the latest 100 reviews that customers have left about you. All the customer reviews are collected and used to calculate a satisfaction score. The higher your score is the better it for you. If you have a higher score you will receive more orders. Restaurants prefer to work with delivery riders that have high customer and restaurant scores.
Taxes
It’s important to know that there are two different kinds of tax to consider as a freelance delivery rider.
There is a yearly income tax (inkomstenbelasting) that is mandatory for all workers. And there is a three-monthly sales tax (omzetbelasting).
Sales Tax
You declare your sales amount every three months with a three-monthly sales tax return. The sales tax is fixed at 21%.
You can decrease the amount of sales tax with input tax (voorbelasting). Input tax is all the money you spent on VAT (btw) for your work-related expenses.
Income Tax
Everyone declares their yearly income with the Tax Authority (de Belastingdienst) each year. The income tax rate is 37.25%.
In practice there are many income tax deductions that you can apply to reduce your income tax a lot.
It’s mandatory to record your activities. In practice this means that you have to be able to show and account for your work related expenses and earnings to the Tax Authority.
Take pictures of the paper receipts of your work related expenses. Receipts hold information about work related VAT (BTW) that you use to calculate your input tax amount.
Save these receipts in dedicated folders on your phone. You can find your e-mail receipts easily so you don’t need to save those separately.
Small Business Scheme 2020+
If you don’t want to spend the time and energy to keep records of your work related activities you can apply for the small business scheme of 2020+. This scheme relieves you of the obligation to keep records.
be warned: if you apply for the small business scheme, you can no longer use the vat of work related expenses to calculate input tax. You also earn 21% less than when you are not in the small business scheme.
www.goridergo.com informs riders with the best information about freelance delivery that is available.
If you find mistakes in the site or if you find a tax rule that might be useful to know to other riders too, please let me know. I continuously update the website with better information as we go along.
